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Journey Mapping

[Worksheet] Start Your Own Journey Mapping Exercise

Explore our Journey Mapping worksheet to help get you started on the process of mapping the customer UX.

UpTop Team

CX, UX Design, Website Design

How Much Does It Cost To Redesign a Website in 2023?

What are the websites that need redesigning? In 2023, the competition in every market seems to be tougher than ever before. Whether you are in Agriculture, Banking, Transportation, or developing...

UpTop Team

Digital Strategy, UX Design

Implement Design That Encourages Self-Actualization

The trend towards UX design has far-reaching implications. Web designers and developers are looking for new, value-generating ways to leverage user-generated content to promote their platforms. People trust their social...

UpTop Team

CX, Design Thinking, Journey Mapping

Identify, Prioritize, Fix: Fight UX Friction at Its Source

UX designers sometimes feel like they’re under pressure to read minds. In fact, this is often explicitly what managers and executives expect them to do. While it seems an unreasonable...

UpTop Team

Design Thinking, Digital Strategy, Journey Mapping, UX Design

How to Achieve Internal Alignment on UX Vision

Offering a great user experience (UX) is one of the most effective ways to drive engagement, increase spending, and improve customer loyalty. A cohesive, meaningful UX encourages users to form...

UpTop Team

CX, Design Thinking, Journey Mapping, UX Design

Erase Friction to Increase Revenue

[btx_video type="external" video_url="https://www.youtube.com/watch?v=H8lbvm2zsAI"] The panel we assembled: Leigh Allen- Aredondo, Head of UX @ Spruce Up, Podcast Host of UX Cake David Kendall, Principal of UX Design @ AT&T Casey...

UpTop Team

API Integration, Development, UX Design

Do API Integrations Improve the User Experience?

If there is one major difference between 21st-century products and those of yesteryear, it’s the focus on user experience (UX). In the past, manufacturers expected consumers to learn how to...

UpTop Team

Design-That-Allows-Users-Help-Themselves

Accessibility, eCommerce, UX Design

Design That Allows Users to Help Themselves

Self-service applications have become a major consumer trend in the past few years. In fact, 50 percent of consumers now prefer self-service over interacting with someone else to solve an...

UpTop Team

Design Thinking, UX Design, UX Research

Growth Hacking That Creates Great UX

To some entrepreneurs, growth hacking sounds like short-term, get-rich-quick business planning. But it’s definitely more than that. Growth hacking means more than obsessively focusing on increasing the number of users...

UpTop Team

UX Design

Hits and Misses in 2018 UX Design

2018 has been a pivotal year for businesses looking to improve their user experience (UX) design. As advanced technologies become more readily available, companies have been able to create intuitive...

UpTop Team

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[Worksheet] Start Your Own Journey Mapping Exercise

How Much Does It Cost To Redesign a Website in 2023?

Implement Design That Encourages Self-Actualization

Identify, Prioritize, Fix: Fight UX Friction at Its Source

How to Achieve Internal Alignment on UX Vision

Erase Friction to Increase Revenue

Do API Integrations Improve the User Experience?

Design That Allows Users to Help Themselves

Growth Hacking That Creates Great UX

Hits and Misses in 2018 UX Design

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