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Digital Strategy, eCommerce, Mobile

Employee-facing Mobile Apps: Four Questions to Ask First

Mobile apps have become ubiquitous in the consumer world, but they also offer significant benefits for businesses looking to boost employee productivity and efficiency. Developing custom, employee-fac...

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Development, eCommerce, Technology, Website Design

Adaptive Website Design or Progressive Enhancement?

When building a website, one of the first decisions is how to approach the design and development to ensure the best user experience across different devices and screen sizes. There are a few differen...

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Design-That-Allows-Users-Help-Themselves

Accessibility, eCommerce, UX Design

Design That Allows Users to Help Themselves

Self-service applications have become a major consumer trend in the past few years. In fact, 50 percent of consumers now prefer self-service over interacting with someone else to solve an issue. So ho...

UpTop Team

CX, eCommerce

From UX to CX: Businesses Must Adapt in the Age of the Customer

Marked by the mass digitalization of networked computers that began in the early 1990s, we are now entering a new “age of the customer,” which according to Forrester requires a new business approa...

UpTop Team

eCommerce, Mobile, UX Research

eCommerce Best Practices – Are You Ready for 2016?

The 2015 holiday shopping season hit a new high this year with online sales that reached over $105 billion (a whopping 9 percent over 2014) according to the National Retail Federation. This number gre...

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Employee-facing Mobile Apps: Four Questions to Ask First

Adaptive Website Design or Progressive Enhancement?

Design That Allows Users to Help Themselves

From UX to CX: Businesses Must Adapt in the Age of the Customer

eCommerce Best Practices – Are You Ready for 2016?

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