Process Blogs

Development, Process

How The Fail Fast Principle Can Help Your Digital Product Development Process

Learn how the Fail Fast principle can impact digital product development. We'll also explore why it surpasses traditional methods like Waterfall and Agile....

Craig Nishizaki

CX, Leadership, Process

Surpassing Customer Expectations: Resolving CSAT Issues That Plague Your Organization

Surpassing customer expectations isn't a one-time goal but a continuous pursuit. Here's how to elevate CX, enhancing brand reputation and your bottom line....

Craig Nishizaki

Leadership, Process

Solving the Right Business Challenges: How To Know Where To Start Your Journey

Every enterprise faces business challenges. Overcoming them requires accurate diagnostics and targeted solutions. This guide explains tips and tools....

Craig Nishizaki

Design Thinking, Process, UX Design

How Design Thinking Has Influenced Our Work

We have Michael Woo and Thomas Wu talking about how it has influenced their lives as designers. We also have a design thinking playbook for you start utilizing and impacting business needs with this f...

UpTop Team

Process, UX Design, UX Research

Why Growth Hacking Is UX Design

Sitting at the crossroads of engineering, data science, and creative marketing is a growing trend that the start-up industry has termed “growth hacking.” Although not quite a buzzword – yet,...

UpTop Team

Leadership, Process

An Intranet Can Be Your Secret Weapon: How to Get Employee Buy-In

Business executives within large organizations know how difficult it can be to get numerous departments firing on all cylinders toward a unified goal. Issues such as disseminating critical information...

UpTop Team

Development, Process, Program Management, Project Management

How to Ensure Design and Development Work in Tandem

Launching a website or application is no small feat. Looming deadlines and tight budget constraints can make the job difficult—even if everything goes right the first time. Behind the scenes, if des...

UpTop Team

Design Thinking, Process, UX Design

UX Designers: How Mindfulness Relates to the UX Process

Mindfulness is a modern practice with roots tracing back to early Buddhism. It is a form of meditation in which you focus solely on your breathing but make note, in a non-judgmental way, when your min...

UpTop Team

Process, Project Management, UX Research

Discovery: Why “Why?” is a Critical Question for Long-term Success

Imagine this: you’re about to embark on a new project, and you find yourself in a room full of people who have been thinking for a long time about the work you’re about begin. Sometimes they say t...

UpTop Team

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Insights About Process

How The Fail Fast Principle Can Help Your Digital Product Development Process

Surpassing Customer Expectations: Resolving CSAT Issues That Plague Your Organization

Solving the Right Business Challenges: How To Know Where To Start Your Journey

How Design Thinking Has Influenced Our Work

Why Growth Hacking Is UX Design

An Intranet Can Be Your Secret Weapon: How to Get Employee Buy-In

How to Ensure Design and Development Work in Tandem

UX Designers: How Mindfulness Relates to the UX Process

Discovery: Why “Why?” is a Critical Question for Long-term Success

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