• Recent Tweets

    Could not authenticate you.

Logitix (now part of VictoryLive)

Reimagining Ticketing Technology: A Transformational Partnership Between Logitix and UpTop

Background

Logitix, a leader in live event ticketing and marketplace management, set out to transform its technology stack across web and mobile. Its goal: unify fragmented systems, modernize user experiences, and increase operational efficiency. To execute this ambitious vision, Logitix partnered with UpTop to reimagine its entire product ecosystem—RevMan, List, LTX Live, PO Import tools, and more.

This strategic initiative proved so successful that Logitix was later acquired by Victory Live. The acquisition recognized the strength of Logitix’s rebuilt platform and the innovation co-created with UpTop.

Challenges

As Logitix grew, so did the complexity of its product suite. Tools were built independently, creating inconsistent experiences that impacted usability and scalability. Specific challenges included:
  • Inconsistent UI across web products
  • Lack of standardized UX patterns
  • Missing mobile access for RevMan users
  • Slow rollout of features due to legacy architecture
Manual operations such as CSV-based inventory uploads


Partnership Info

client
Logitix (now part of VictoryLive)
Industry
Event Ticketing / Pricing & Distribution Services
type
Web Platform, Mobile App, Internal Tools

services
UX Research, UX Design, Angular Development, React Native, Envisioning

Partnership Info

client
Logitix (now part of VictoryLive)
Industry
Event Ticketing / Pricing & Distribution Services
type
Web Platform, Mobile App, Internal Tools

services
UX Research, UX Design, Angular Development, React Native, Envisioning

Background

Logitix, a leader in live event ticketing and marketplace management, set out to transform its technology stack across web and mobile. Its goal: unify fragmented systems, modernize user experiences, and increase operational efficiency. To execute this ambitious vision, Logitix partnered with UpTop to reimagine its entire product ecosystem—RevMan, List, LTX Live, PO Import tools, and more.

This strategic initiative proved so successful that Logitix was later acquired by Victory Live. The acquisition recognized the strength of Logitix’s rebuilt platform and the innovation co-created with UpTop.

Challenges

As Logitix grew, so did the complexity of its product suite. Tools were built independently, creating inconsistent experiences that impacted usability and scalability. Specific challenges included:
  • Inconsistent UI across web products
  • Lack of standardized UX patterns
  • Missing mobile access for RevMan users
  • Slow rollout of features due to legacy architecture
  • Manual operations such as CSV-based inventory uploads

“UpTop feels like an extension of our company rather than a contractor.”
– Product Manager, Ticketing Platform

Approach

UpTop embedded with Logitix teams to understand user needs and business goals. Through discovery workshops, user interviews, and UX audits, they mapped out a phased roadmap prioritizing redesign, modularity, and mobile responsiveness. Guiding principles included:
  • Unify user experience across all tools
  • Design within Angular and PrimeNG ecosystems
  • Validate solutions through MVPs and user feedback
  • Promote collaboration and continuous iteration


Solution

UpTop delivered a series of interconnected solutions, including:
  • RevMan Redesign: Overhauled the pricing tool UI and merged it with List using a shared Angular 15 design system.
  • Angular Development & Enhancements: Built MVP features and expanded them via a $100k contingency fund based on beta user input.
  • Mobile App: Created the first mobile app for RevMan using React Native, giving users access to pricing and inventory tools on iOS and Android.
  • PO Import Tool: Streamlined CSV upload workflows, reducing errors and support tickets.
  • LTX Live Redesign: Reimagined the B2B ticketing marketplace with modern UX and rebuilt front-end in Angular.
  • UI Unification: Applied consistent UI patterns across Login, Order Manager, RevMan, and LTX Live.
  • Order Manager Dashboard: Built a dashboard with preset filters to help operations and fulfillment teams act faster.

Results & Impact

The outcomes of this partnership were wide-ranging:
  • Modernized and consistent UX across all Logitix tools
  • Stronger user engagement across platforms
  • Faster time-to-market for new features
  • Reduced training and support overhead
  • Increased internal agility through modular design systems
Most significantly, the UpTop-powered transformation positioned Logitix as a premier technology platform in the ticketing space—culminating in its acquisition by Victory Live, who recognized the innovation and scalability of the rebuilt system.


Related Case Studies

Related Case Studies

Let’s Build What’s Next. Together.
From creating innovative new products to elevating existing experiences, UpTop is ready to help you make it happen.
Let's Talk
Close
Close
Scroll to the bottom to agree