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Design Thinking, Digital Strategy, Journey Mapping, UX Design

How to Achieve Internal Alignment on UX Vision

Offering a great user experience (UX) is one of the most effective ways to drive engagement, increase spending, and improve customer loyalty. A cohesive, meaningful UX encourages users to form a relat...

UpTop Team

CX, Design Thinking, Journey Mapping, UX Design

Erase Friction to Increase Revenue

The panel we assembled: Leigh Allen- Aredondo, Head of UX @ Spruce Up, Podcast Host of UX Cake David Kendall, Principal of UX Design @ AT&T Casey Goddard, Head of Product Management @ Yotta Digita...

UpTop Team

API Integration, Enterprise, Legacy Systems

Managing Legacy Systems: When to Upgrade, Replace, or Rebuild

Every business relies on a set of core technology systems to function. These solutions include everything from a digital freelancer’s free cloud storage account to a fully featured enterprise SAP im...

UpTop Team

Development, Program Management

Utilize DevOps to Quickly Modify Database Structure

Database changes are tedious, time-consuming challenges that introduce a great deal of risk into any organization. Deploying database schema changes is a highly demanding technical task, and it takes ...

UpTop Team

Design Thinking, Digital Strategy, UX Research

5 Foolproof Strategies for Optimizing an Online Community Site

The world’s most successful online businesses are more than just websites; they’re also platforms that power entire communities. This makes sense, considering the user community makes a brand powe...

UpTop Team

CX, Journey Mapping, UX Research

Why Journey Mapping Requires a Workshop

In most organizations, the customer journey touches almost every department. It needs to – the entire purpose of the company’s existence is to generate profit by meeting customers’ needs. All of...

UpTop Team

Design Thinking

Improve Team Strategy with Design Sprinting

Coming up with fresh, innovative ideas isn’t always easy. Real creativity can often seem just out of reach, or something that only gifted visionaries are capable of. But creativity is a skill that c...

UpTop Team

UX Design

Conversational UI Offers a Next-Level UX

User onboarding is a delicate process. It is one of the first places where developers get to showcase their skills and demonstrate how well they can serve users’ needs. It’s also where the vast ma...

UpTop Team

API Integration, Journey Mapping, UX Design

Use Journey Mapping to Identify & Resolve UX Friction

Every technological process involves a necessary series of steps, or clear set of conditions, that must be met, one-by-one, for the overall project to be a success. This is especially true for mobile ...

UpTop Team

API Integration, Development, UX Design

Do API Integrations Improve the User Experience?

If there is one major difference between 21st-century products and those of yesteryear, it’s the focus on user experience (UX). In the past, manufacturers expected consumers to learn how to use thei...

UpTop Team

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How to Achieve Internal Alignment on UX Vision

Erase Friction to Increase Revenue

Utilize DevOps to Quickly Modify Database Structure

Why Journey Mapping Requires a Workshop

Improve Team Strategy with Design Sprinting

Conversational UI Offers a Next-Level UX

Use Journey Mapping to Identify & Resolve UX Friction

Do API Integrations Improve the User Experience?

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