UpTop Team, Author at UpTop

Design Thinking, Journey Mapping, UX Research

Introduction to Customer Journey Mapping Services

Introduction Customer experience is one of the most crucial things to invest in because it has a direct impact on your business’s success. According to a survey by Fullstory, 84% of respondents ...

UpTop Team

Design Thinking, Journey Mapping, UX Research

[eBook] A Guide To Customer Journey Mapping

Customer journey mapping is a user experience research exercise that allows you to obtain a holistic end-to-end view of your customers actions and emotions as they try to reach a goal within your digi...

UpTop Team

CX, Digital Strategy, UX Design

[eBook] Essential KPIs

How do you know if you’re seeing a positive return on investment (ROI) when it comes to your efforts to improve the overall user experience you provide? The answer can be found through the measureme...

UpTop Team

Development, UX Design

How to Create a User Flow Diagram, and Why You Need One

What is the user flow? In 2022, UI/UX design is more important for businesses than ever. According to a study by Forrester, a great UX design can raise a website’s conversion rate up to 400%! Trueli...

UpTop Team

Development, Digital Strategy

[Worksheet] Redecorate, Remodel, or Rebuild?

To find the right strategy for your digital project, you must first understand the nuanced interplay between your business objectives, technological constraints, and UX design needs. Only then can you...

UpTop Team

UX Design, Website Design

Website Navigation Design: The 2023 Guide

What is website navigation design? An excellent website user experience operates logically and efficiently without drawing undue notice, much like a well-laid-out grocery store with clearly marked ais...

UpTop Team

Design Thinking

[eBook] Unlock Your Team’s Innovation with Design Thinking

If your business is tasked with solving a problem and you’re not sure where to begin, a Design Thinking Workshop is a great place to start....

UpTop Team

Design Thinking, UX Design

[eBook] A Guide to Design Sprints

Quickly test and validate business ideas in our five day design sprint. At the end of this collaborative process, you will have greater alignment, answer critical questions, and validate your solution...

UpTop Team

Design Thinking, UX Design

[eBook] A Guide to UX Strategy Sprints

Solve your organizations most complex problems with our UX Strategy Sprint. Using the design thinking framework, our approximately 10-week sprint follows a structured process to identify problems, unc...

UpTop Team

UX Research

[Worksheet] 5 Questions to Audit Your User Experience

We can get so caught up in marketing and meeting business goals that often we forget the biggest differentiator from our competitors for our business is our user experience....

UpTop Team

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All posts by: UpTop Team

Introduction to Customer Journey Mapping Services

[eBook] A Guide To Customer Journey Mapping

[eBook] Essential KPIs

How to Create a User Flow Diagram, and Why You Need One

[Worksheet] Redecorate, Remodel, or Rebuild?

Website Navigation Design: The 2023 Guide

[eBook] Unlock Your Team’s Innovation with Design Thinking

[eBook] A Guide to Design Sprints

[eBook] A Guide to UX Strategy Sprints

[Worksheet] 5 Questions to Audit Your User Experience

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