UpTop Team, Author at UpTop

CX, Journey Mapping

Mapping a Great Customer Experience in the Digital Age

With real-time navigation, voice assistants, and predictive routing at our fingertips, the idea of unfolding a paper map seems quaint. Yet when it comes to designing a seamless customer journey,...

UpTop Team

Digital Strategy, eCommerce, Leadership

Embracing Change: Key Strategies for Digital Transformation

In this episode, Craig sits down with Andrew Walsh, CEO of Applicate Commerce, to discuss the pivotal moments and strategies that have driven the company's successful transition into the digital age. From embracing e-commerce to integrating AI into their core processes, Andrew shares invaluable insights on how businesses can stay ahead of the curve in an ever-evolving industry.

UpTop Team

5 key digital trends for successful businesses

Digital Strategy, eCommerce, Enterprise

Top Five Key Digital Marketplace Trends for Business Leaders

In today’s hyper-connected economy, technological disruption is rewriting the rules of business faster than any previous era—even outpacing the mobile revolution of the 2010s. From AI agents to spatial computing,...

UpTop Team

Digital Strategy, Enterprise, Leadership

Overcoming Business Silos: Lessons from Amazon, Disney, and the NFL

UpTop’s Craig Nishizaki is joined by Cara Verwholt, Founder & Principal at Cara Verwholt Consulting, where they talk about the challenges and solutions for overcoming organizational silos in large corporations like Amazon, Disney, and the NFL.

UpTop Team

API Integration, Enterprise, Legacy Systems

Managing Legacy Systems: When to Upgrade, Replace, or Rebuild

Every business relies on a set of core technology systems to function. These solutions include everything from a digital freelancer’s cloud storage account to a fully featured enterprise SAP implementation...

UpTop Team

Leadership, Process

What Does It Mean to Slow Down to Speed Up?

Join us today at UpTop as we discuss the concept of “slowing down to speed up,” the practice of intentionally pausing to align on vision, strategy, and requirements in order to accelerate product development and improve outcomes.

UpTop Team

UX Research

User Research: Four Time-Saving Tips

Effective UX research can be daunting, especially for teams with limited time and resources. From doing customer research and creating user profiles to conducting usability tests and surveys, figuring out...

UpTop Team

Digital Strategy, UX Design

UX Design and Marketing: Two Sides of the Same Coin?

In 2024, global spending on digital and alternative media advertising and marketing grew by over 13%. In contrast, investments in traditional media increased by just over 4%. Given the clear...

UpTop Team

Journey Mapping, UX Research

5 High-Value UX Activities Your Company is Overlooking

Hosts Craig Nishizaki and Michael Woo talk about their Top 5 list of the most high-value (and sometimes underrated) UX-related activities and strategies that could transform the way your company operates!

UpTop Team

Leadership, Process, Project Management

How to Push Back on Unrealistic Deadlines

[btx_video type="external" video_url="https://www.youtube.com/watch?v=Qcdz6DVT-NU"] Participants: Craig Nishizaki, Head of Business @UpTop Michael Woo, Head of Design @UpTop Length: 3m 26s How do you handle unrealistic client timelines? Michael Woo and Craig...

UpTop Team

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All posts by: UpTop Team

Mapping a Great Customer Experience in the Digital Age

Embracing Change: Key Strategies for Digital Transformation

Top Five Key Digital Marketplace Trends for Business Leaders

Overcoming Business Silos: Lessons from Amazon, Disney, and the NFL

Managing Legacy Systems: When to Upgrade, Replace, or Rebuild

What Does It Mean to Slow Down to Speed Up?

User Research: Four Time-Saving Tips

5 High-Value UX Activities Your Company is Overlooking

How to Push Back on Unrealistic Deadlines

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