sketching Archives

CX, Design Thinking, Journey Mapping, UX Design, UX Research

How to Solve Tough Problems in Digital Projects

Complex problems require big solutions, and big solutions require bold ideas. A concern that we often hear from our clients is that their internal teams approach design incrementally. It can...

Michael Woo

Design Thinking, Process, UX Design, UX Research

Drive Impactful UX Improvements With UpTop’s Discovery Workshop

Delivering a great digital user experience is crucial for businesses today. However, it often requires a deep dive into understanding user needs, pain points, and the overall customer journey. In...

UpTop Team

Design Thinking, UX Design

How to Create Velocity and Alignment for Your Vision

In this episode, we journey into integrating Design Thinking and Lean UX methods into practical workflows. With over 16 years of experience, Michael Woo—Director of UX at UpTop—shares candid reflections and pivotal moments from his career, shedding light on the evolution of design methodologies and problem-solving approaches.

UpTop Team